What is Open Gateway Our solutions Early adopter Program FAQS
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Open Gateway

PRIVACY POLICY

  1. Who is the Data Controller for managing your data?
  2. What data do we manage about you?

    Data about who you are and the company you work at.

    • Who you are: name and surname, e-mail address and phone number.
    • The company you work at: name of the company and country.


  3. How do we obtain it and where does the data come from?

    We obtain the data directly from you by completing the EAP (Early Adopter Program) Enroll Form (a form for requesting the participation in the EAP) or the Contact Form (a form for requesting general information about the Open Gateway initiative).

  4. For what and why do we use your data?

    We use your data to communicate with you about your application for the EAP because you have accepted the applicable T&Cs for the EAP evaluation stage.

    We use your data to communicate with you for providing you information about Open Gateway because you have given your consent through the Contact Form.

  5. How long do we keep your data?

    Until they are no longer necessary for the legitimate purpose for which we use them. In general, we will no longer keep your data at the time if it is not necessary to continue the evaluation and selection of applicants or in case you don’t need more information about us. However, there are some exceptions to this general rule that we explain below.

    Specifically, we must continue to keep some information about you to:

    • Collaborate with the authorities and respond to their information requirements.
    • Defend against lawsuits, complaints and / or claims.


    However, during this additional period we will apply a series of additional measures and actions to ensure the protection of your information and your privacy.

  6. Who has access to your data (besides Telefónica Digital España, S.L.)?

    Only in case you are selected for the EAP, Telefónica will share your data with the relevant Telefónica Operator (Telefónica de España S.A.U., Telefónica Móviles España S.A.U., Telefónica Brasil S.A. y Telefónica Germany GMBH & Co OHG) based on the interest of facilitating the EAP T&C signature between you and the relevant Telefónica Operator.

  7. What are your rights and how can you control your data?

    Access, rectification, suppression or request the portability of your data, as well as other rights and management options available such as opposition to the processing.

    In general, you will be able to execute all these rights (at any time and for free) by writing to eap.opengateway@telefonica.com.

    For this, it is important to bear in mind that:

    • When you exercise a right, you must send your request from the same email address that you used to register in our forms.
    • The requests for the exercise of rights must be as specific and detailed as possible, indicating in them the specific right that you wish to exercise.


    Finally, in case you do not agree on how to treat your data you will have the right to file a claim with the national control authority, by contacting the Spanish Data Protection Agency, whose contact information is as follows:

    Agencia Española de Protección de Datos
    C/ Jorge Juan, 6 – 28001 Madrid
    Phones: 901 100 099/91 266 35 17

  8. How do we protect your data?

    Telefónica Digital España, S.L.U. guarantees the security, secrecy and confidentiality of your data, communications and personal information adapted to the most demanding and robust security measures.