Itaú is Brazil's biggest private bank and the largest financial conglomerate in the southern hemisphere. Following the digital transformation of the fintech sector, it's had to address new challenges to maintain its customers' security when they perform transactions via its online channels. With the integration of Telefónica Open Gateway's SIM Swap API, Itaú can prevent potential SIM swapping crimes and verify the identities of its customers to enable these processes. It can thus offer a more efficient and secure experience for its users.