Featured Cabify and Itaú use cases in 2025: verification and digital security

More and more companies are realising that the programmable network, exposed through standardised APIs, can be a source of differentiated value that translates into a more secure and agile experience for their customers, particularly in critical security processes. Connectivity is no longer just infrastructure; it has become a platform for innovation that allows companies to transform their services in a very short time. 

Thanks to standardised network solutions, companies like Cabify and Itaú have already improved their users' experience and opened up new operational possibilities, and validated and integrated these capabilities in real-world pilots and deployments. Below, we look at how each of them has integrated these solutions.

On the other hand, in the world of urban mobility, every second counts: for Cabify, the registration process for new users is one of its key points of contact. By integrating the same API Number Verification, Cabify has simplified its onboarding. Once the user enters their phone number, there is a “silent” validation within 10 seconds without requiring additional steps, which significantly reduces the abandonment rate during registration, thus increasing the number of users who complete the process. 

• Reduced technical complexity: implementing the API is straightforward. At the last Mobile World Congress, Cabify showed the audience that integrating it requires very few lines of code. 
• Increased security: ensures that the user connected via the mobile network is the same as the declared number, avoiding imitations or fraudulent use of numbers. 

• Smoother experience: registration is faster and more intuitive, improving the perception of the app from the first interaction.
• Trust: thanks to its secure process, users know that Cabify cares about verifying their identity in a real way.
• Reduced friction: by not needing to enter manual codes or relying on SMS, onboarding feels smoother.

In an environment where digital fraud and identity theft increasingly threaten trust in online banking, Itaú has taken a decisive step integrating solutions such as API SIM Swap, API Know Your Customer - Match, API Number Verification and API Device Location Verification. This ensures customer identity, monitors SIM changes in real time, verifies devices and number authenticity, all designed to secure the digital experience. 

• Enhanced security: with SIM Swap you can detect and block fraud patterns such as fraudulent SIM card swapping. 
• Operational efficiency and savings: thanks to KYC and the other solutions, in 2025 Itaú handled millions of verifications with a significant reduction in costs. 
• Accurate cardholder authentication: Number Verification ensures that the number declared by the user matches the number registered in the mobile network, reducing impersonation and illegitimate access.
• Proactive protection against fraud and account takeover: Device Location Verification allows blocking or requesting additional validations when the location does not match the customer's historical behaviour.

• Peace of mind and confidence: your accounts and transactions are subject to robust controls, preventing unauthorised access.
• Seamless digital experience: the integration of these solutions happens "behind the scenes", with no added friction to the user, ensuring security without sacrificing usability.

The integration of all these solutions by Cabify and Itaú exemplifies how companies can transform their services by leveraging network capabilities beyond simple internet access.