Open Gateway

OPEN GATEWAY DEVELOPER HUB TERMS AND CONDITIONS

  1. What is the Developer Hub and how does it work

    Telefónica's Open Gateway Developer Hub (hereinafter "Developer Hub") is a developer benefits program that offers you to enjoy advantages such as access to exclusive content or the Open Gateway Sandbox where you can test Telefónica's APIs, as well as develop your own applications and use cases, without commercial purposes or real users. You can check all the benefits of the here

  2. What do you need to participate?

    If you want to be part of this program, you must read and accept these Terms and Conditions (hereinafter "Terms and Conditions", which regulate the legal agreement between TELEFÓNICA INNOVACIÓN DIGITAL, S.L., a Spanish company with Tax Identification Number B83188953 domiciled in Distrito Telefónica, Ronda de la Comunicación, S/N, C.P. 28050 Madrid ("TELEFÓNICA" or "We") and You (applicant) to participate in the Open Gateway Developer Hub, and comply with the rules that we indicate to You.

    By agreeing to these terms and conditions, you agree to abide by them and to use the Licensed Material (services, technologies, APIs, software, SDKs and features) only for legitimate and authorized purposes. If you do not agree to them, you will not be able to access the Open Gateway Developer Hub.

    Registration to participate is voluntary and no payment is required, but simply applying does not guarantee that you will be selected to join the Developer Hub. TELEFÓNICA may request additional information to complete your evaluation and will communicate, through the contact means provided, your registration as a member of the program or your rejection, as appropriate.

    In order to evaluate Your application, TELEFÓNICA may share Your information with other Telefónica Group companies, including Telefónica Group Operators (the "Operators") in the countries in which We operate. Currently these companies are (this list may be updated in the future):

    • Telefónica de España S.A.U.
    • Telefónica Móviles España S.A.U.
    • Telefónica Germany GMBH & Co OHG
    • Telefónica Brasil S.A.

    Once you have been notified of your acceptance as a member, you can begin to enjoy the benefits of the program.

    TELEFÓNICA and/or its Operators may ask you to accept additional terms and conditions ("Special Conditions") for each API or material you wish to use. In case of contradiction between the Special Conditions and these Terms and Conditions, the Special Conditions will prevail.

    TELEFÓNICA reserves the right to accept or reject your application to participate in the program as well as the right to cancel or modify the program and the Sandbox at any time and without notice to you.

  3. What is the Sandbox?

    The Sandbox is a secure technological testing environment, isolated and controlled by TELEFÓNICA, which offers you access to the Open Gateway APIs provided by the Telefónica Group Operators in the countries where they are available, as well as to any other TELEFÓNICA or Operator Authorized Material.

    In this environment, which is part of the benefits you have access to as part of the Developers Hub, we act as a technological intermediary between you and the Operators so that you can use their APIs in accordance with these Terms and Conditions and the applicable Special Conditions, through the connections, mechanisms and the technological platform of the Sandbox.

    This access is granted for your exclusive and experimental personal use, with the purpose of performing technical tests in your own applications and use cases, during the terms determined by TELEFÓNICA from time to time and without commercial purposes or real users. If you want to use the Sandbox or the Licensed Material for commercial purposes, you must obtain prior express consent from Telefónica. In order to use the APIs in the Sandbox, you need to have active lines with service from the corresponding Operators on which to perform the tests, which you own and which do not infringe the corresponding conditions and contracts with the Operators or the rights of third parties.

    The Operators may establish additional restrictions and/or requirements on the lines eligible for use in the Sandbox and the APIs, which will be communicated to you through these Terms and Conditions, the program and Sandbox websites and notices, or any of the available means of contact.

    Although the Sandbox services are free, TELEFÓNICA may require, at any time, that access to certain functions, services or tools be subject to the payment of a fee, without generating any obligation to compensate you in any way.

    TELEFÓNICA and the Operators reserve the right to record and monitor all activities you perform within the Sandbox, in order to ensure security and compliance with these Terms and Conditions and the Special Conditions.

  4. What are the Rules of Use?

    To access the Developer Hub and use the Sandbox and the Licensed Materials, you must comply with the following usage policy:

    • act in accordance with applicable law, these Terms and Conditions and the applicable Special Conditions, the notices posted in the Sandbox, as well as morality, decency and public order.
    • comply with the Telefónica Group's principles and policies published here;
    • to behave appropriately, in accordance with the instructions of TELEFÓNICA or the Operators, and in accordance with the purpose for which you have been permitted to participate in the program and use the Sandbox and the Licensed Material.
    • ensure the veracity of the statements made to TELEFÓNICA and/or the Operators regarding your participation, as well as the data provided in the program registration form.
    • communicate to TELEFÓNICA any events that, if applicable, affect the veracity of said statements, as well as keep all the data provided in the registration updated.
    • maintain the security of the APIs, systems, platforms, products and services of both TELEFÓNICA and the Operators, and not to make available to third parties any access key, token, password, or any other credential or similar that is relevant for access control to the Sandbox or the Developers Hub or the APIs.
    • implement and use all security measures necessary to prevent unauthorized access to and/or use of the APIs, the data provided by the APIs, as well as all other Licensed Material, the Platforms or the Sandbox systems, including access by viruses, worms or other harmful code, including malware or the like.
    • not use the Licensed Material, the Sandbox or your participation in the Developer Hub for any of the following actions or purposes:
      • sell and/or market products or services, unless express authorization is obtained from TELEFÓNICA to do so.
      • to increase queries or traffic to other websites, content, services and/or applications.
      • o communicate to the public, link, exhibit and/or duplicate the resources available, in its channels or websites or others of third parties.
      • attempt to circumvent or modify the established security measures.
      • access, manipulate and/or compromise the security of the systems, data or resources, both its own and those of third parties; o access, manipulate and/or compromise the security of the systems, data or resources, both its own and those of third parties.
      • access TELEFÓNICA's and/or the Operators' systems, technologies, APIs, platforms, SDKs, software or websites in a manner other than that provided for and permitted in these Terms and Conditions.
      • upload, execute or distribute malware, viruses or other malicious software.
      • carry out a denial of service attack or a distributed denial of service attack on TELEFÓNICA's or the Operators' systems or platforms, whether intentionally or unintentionally.
      • perform any action, such as load or stress testing, which, if applicable, may adversely affect the performance of the Sandbox, systems and platforms, whether belonging to TELEFÓNICA or the Operators.
      • reverse engineer, decompile and/or disassemble the software included in the Licensed Material or derive the source code, commercial information, trade secrets, trade secrets, technical knowledge of any API, SDK or technology, either TELEFÓNICA's or the Operators', or underlying it or any of its parts.
      • exceed or circumvent restrictions on access, calls and use of the APIs ("Traffic Limits").
      • notify Telefónica promptly of any security breach or potential vulnerability relating to the Licensed Material, and you will promptly remedy any such breach or potential vulnerability.
      • not use it for purposes other than those permitted under these Terms and Conditions, more specifically, those purposes that are unlawful and/or that may harm the rights of third parties or that, in any way, may damage, harm and/or deteriorate the business activity of both TELEFÓNICA and the Operators, the property, as well as the image of TELEFÓNICA, the Operators and/or their owners, or third parties.

    In the event that you engage in any activity that is improper or in violation of the Terms and Conditions or the Specific Conditions, TELEFÓNICA and the Operators reserve the right to suspend, in whole or in part, your participation in the Developers Hub and the Sandbox and/or to take appropriate civil and criminal legal action.

    Given the purpose of the Developers Hub and the Sandbox, TELEFÓNICA and the Operators may request your cooperation in order to optimize the interaction of the APIs with the applications, use cases, products or integrations you are testing. To this end, TELEFÓNICA may request, and you must provide any general information about the operational functioning of the APIs you use, such as:

    • the suitability or otherwise of the APIs to meet your needs when testing in the Sandbox and/or those of the target users of your application, the functionality or service in which the API is used.
    • incompatibilities and/or bugs detected in the operation of the APIs.
    • defects or deficiencies observed in the operational development of the APIs with respect to third party APIs available in the market.
    • relevant use case information to define the business value proposition.
  5. How to unsubscribe

    Without prejudice to the obligations, you have previously contracted, which will remain in force until they are fulfilled, you can unsubscribe at any time from the program, in which case you will lose access to the benefits that the Developers Hub and the Sandbox offer you. To do so, you must send an email to: opengateway@telefonica.com indicating "UNSUBSCRIBE" in the subject line and follow the instructions, if any, that may be indicated.

  6. Liabilities and Warranties

    TELEFÓNICA makes no warranties whatsoever about this website or the information that the website may provide, the Developer Hub and/or the Sandbox including any warranties about the quality, performance, non-infringement of third-party rights or that the features offered through it are suitable for a particular participation or purpose.

    TELEFÓNICA does not warrant that its website and its information, the Developer Hub and/or the Sandbox will always be available, free of incidents, interruptions, viruses or errors, or that you will not be able to access the Developer Hub due to Internet failure or for any other reason. The Developer Hub and the Sandbox are provided without specific technical support or assistance from TELEFÓNICA or the Operators. In addition, Telefónica and the Operators do not warrant that the APIs, their features or functionality, or Licensed Material, will be available in the Sandbox or will be available in the same form as in a real or commercial environment.

    TELEFÓNICA and the Operators exclude all liability for any loss or damage to you or any third party arising from your application to join the Developer Hub, your membership of the Developer Hub, your use of the Telefónica website and/or Sandbox, the APIs, your information, or any feedback, comments or content, as well as any use cases, applications, features, code or programs in which the APIs are used.

    In no event shall TELEFÓNICA or the Operators be liable for any indirect damages, lost profits, lost profits, lost profits, lost resources, loss of goodwill, loss of anticipated savings, cost of procurement of substitute goods or services, or loss or damage resulting from the limitations of the Sandbox and APIs, the Telefónica website or registration as a member of the Open Gateway Developer Hub, or any claim, damage or loss related to a product, service, technology or website provided by a third party on its own terms.

    Any activity by you in breach of the Terms and Conditions will be investigated and TELEFÓNICA, the Operators shall have the right to suspend your participation in the Developers Hub and the Sandbox and/or take appropriate legal action.

    You agree to treat all information and data shared, delivered, sent, received or exchanged by TELEFÓNICA or the Operators as confidential, including the Licensed Material, and not to share, disclose or use them in an unauthorized manner, except as permitted by these Terms and Conditions. This confidentiality obligation shall survive the termination of the program.

    You will hold TELEFÓNICA harmless for any damages arising from any claims by third parties, including intellectual property rights holders, arising from a breach by you or your customers of the obligations contained herein.

  7. Intellectual Property

    The Licensed Material made available to You through the Developer Hub and the Sandbox is the property of TELEFÓNICA and/or the Operators and is protected by Spanish and/or European and/or international intellectual and industrial property protection regulations.

    Notwithstanding the foregoing, TELEFÓNICA grants You, with respect to the Licensed Material that You access as a result of Your participation in the Developer Hub and the Sandbox, a non-exclusive, non-transferable, non-sublicensable, worldwide license for the duration of Your participation, limited to use in accordance with these Terms and Conditions or the applicable Special Conditions.

  8. Personal Data Protection
    1. Processing that TELEFÓNICA performs as the controller of Your Data

      All data protection information regarding the processing that we carry out as data controllers of Your Personal Data in the context of the Developer Hub and the Sandbox is available aquí.

    2. Processing that the Operators carry out as data controllers of Your data and TELEFÓNICA carries out as its data processor.

      When You use the APIs in the Sandbox with lines that You use, You are the data subject of the processing carried out by the API, and the relevant Operator will act as the data controller of Your personal data. Data protection information on such processing is available here.

    3. Processing that You carry out as the data controller, and TELEFÓNICA carries out as Your processor.

      When You use the APIs available with lines used by third parties, You may share with the corresponding Operator offering the API, information and personal data about such third parties, both related to the authentication process (IP addresses and telephone numbers) and related to the API consumption process (API input parameters), together with the records and metadata applicable to these processes.

      TELEFÓNICA will act as Your data processor in the data transfers that, if applicable, you make to the corresponding Operator, with the purpose of allowing you to use the API, as provided in these Terms and Conditions, as well as, if applicable, with the purpose of detecting and preventing errors, security flaws and improving such APIs or the Sandbox.

      This processing carried out by TELEFÓNICA as data processor will be subject to the applicable data protection legislation, for which we undertake to comply with the following obligations:

      • To process the Personal Data under Your documented instructions, and, in particular, not to process the data for our own purposes.
      • To collaborate with You so that You can draw up its processing record.
      • Assist You:
        • So that You can comply with Your obligation to respond to the exercise of the data subject's rights.
        • In carrying out impact assessments relating to data protection, in accordance with the applicable legislation.
        • In carrying out prior consultations with the competent supervisory authority, which, where appropriate, you are obliged to perform.
        • In connection with notifications and communications of a personal data security breach to the supervisory authorities and data subjects, in accordance with applicable law.
      • Delete the personal data once the processing is terminated.
      • Ensure that the persons authorized within our organization to process personal data have undertaken to respect confidentiality and to comply with the applicable security measures in terms equivalent to those set forth in this clause. These confidentiality obligations shall survive even after the termination of these Terms and Conditions.
      • Adopt those technical and organizational measures necessary to protect personal data and monitor them adequately.

      In the event that TELEFÓNICA needs to subcontract any of the processing activities, you authorize such subcontracting in general to TELEFÓNICA.

      TELEFÓNICA undertakes to sign with such subcontractors the corresponding data processing assignment agreement, whereby the subcontractor undertakes to comply with the obligations of this clause. Likewise, TELEFONICA will be jointly and severally liable to Ti for the actions and omissions of the subcontractor.

      TELEFONICA will locate the personal data processing activities in countries with an adequate level of protection in accordance with the applicable data protection legislation.

      Likewise, TELEFONICA undertakes to incorporate or ensure the existence of guarantees that provide adequate protection in accordance with data protection legislation, such as binding corporate rules, certifications and standard contractual clauses, and/or other additional or complementary measures to the above.

      In the event of an incident that may involve a breach of personal data security, TELEFÓNICA will notify you of such breach without undue delay and will cooperate in the investigation and management of the incident.

      TELEFÓNICA agrees to make available to You all information necessary to demonstrate compliance with the obligations set forth in this clause.

      To the maximum extent permitted by applicable law, TELEFÓNICA's liability for damages relating to the processing of data carried out as Your data processor will be as set forth in clause 6.

    4. Your Obligations as a Transferee of Personal Data from the Operators

      Once you use the APIs available with lines used by third parties in accordance with point 8.3 above, the corresponding Operator offering the API will share with you information and personal data about such persons, both relating to the line authentication process (the access token), and relating to the API consumption process (parameters of the API output), together with the records and metadata applicable to these processes.

      TELEFÓNICA will act as the data processor of the corresponding Operator in these communications of personal data that take place between the Operator and You.

      To this effect, the obligations that you must comply with as a data transferee are:

      1. Comply with all the obligations imposed by the data protection legislation.
      2. To process the personal data for the sole purpose of testing and in accordance with these Terms and Conditions.
      3. To comply with all obligations and requirements indicated in the security considerations specified in these Terms and Conditions.
      4. You may outsource data processing activities to third parties, provided that the third parties locate their personal data processing activities in countries with an adequate level of protection under data protection legislation and the outsourced activities are limited to the performance of the tests and are carried out in accordance with these Terms and Conditions. In any case, you will be liable to the data subject and the authorities for such processing executed by any subcontractor of Yours;
      5. Locate your personal data processing activities only in those countries with an adequate level of protection according to the legislation in force.
      6. Reciprocally cooperate with TELEFÓNICA, providing such assistance and information as is reasonable to comply with the obligations of the applicable legislation in force.
      7. In the event of a security breach, you will notify TELEFÓNICA without undue delay and, if such breach may generate risks to the privacy of data subjects, you will collaborate with TELEFÓNICA to mitigate its impact.
      8. To hold TELEFÓNICA and the Operators harmless and compensate them for any fines, penalties, compensation or expenses that TELEFÓNICA or the Operators may incur as a result of Your failure to comply with the obligations described herein or Your failure to comply with data protection legislation; and
      9. In addition, by using the APIs, You expressly agree not to:
        1. Maintain or retain data obtained from the API only for as long as it is needed to perform the test You are currently performing, and You may not store such information on Your systems, nor apply additional retention periods, beyond what is necessary to evaluate the API's responsiveness to the integration You are testing.
        2. Combine the data received with other information, internal or external, or use the data for a purpose other than those defined in these Terms and Conditions or other applicable additional terms, such as the Special Conditions.
        3. Use the data received in combination with technologies that to obtain and/or store information from/on the user's terminal (e.g., cookies);
        4. Use the data to profile data subjects or make decisions based solely on automated means that have a significant legal or similar impact.
        5. Share any data received with third parties, excluding suppliers who, where applicable, need to have access to the data and provided that they do so subject to these Terms and Conditions or other applicable additional terms such as the Special Conditions.
  9. General Provisions

    In the event that any provision of these Terms and Conditions, or any part thereof, is declared illegal, void or unenforceable by a competent judge, it will be deemed unenforceable without affecting the remaining provisions.

    TELEFÓNICA's delay or failure to exercise any legal action or any right described in these Terms and Conditions shall not imply, in any case, that it waives them. Likewise, the lack of a claim for breach of the obligations set forth in these Terms and Conditions shall not imply that TELEFÓNICA waives any subsequent claim.

    You may not transfer or delegate, in whole or in part, any of the rights granted in these Terms and Conditions. Notwithstanding the foregoing, TELEFÓNICA may transfer or delegate any of its rights and obligations under these Terms and Conditions.

    Nothing in these Terms and Conditions shall be construed as an assignment or transfer of any right, representation, agency or employment relationship by TELEFÓNICA. Neither party has the authority to bind the other in any respect.

    In no event shall TELEFÓNICA be liable for any consequences that may arise from force majeure. Force majeure shall be understood as any unforeseeable or foreseen unavoidable event that prevents the registration and/or enjoyment of its membership in the Open Gateway Developer Hub or the Sandbox.

    TELEFÓNICA reserves the right to modify and update these Terms and Conditions at any time and without prior notice. It is recommended that you periodically review this document to be aware of any changes. The updated version of the Terms and Conditions will be accessible at all times through our website.

  10. Contact

    In case You have any problems, questions or concerns, You may contact TELEFONICA at the following e-mail address: opengateway@telefonica.com

  11. Applicable Law and Dispute Resolution

    These Terms and Conditions and all matters relating to the Developer Hub and the Sandbox shall be governed by the laws of Spain. In the event of any dispute, You agree to submit to the jurisdiction of the Courts and Tribunals of the city of Madrid, Spain, waiving any other jurisdiction to which You may be entitled.